Imagine
what would happen if you mapped out your customers’ experiences and redesigned
the journey? Do you think you’d see improvements with engagement or
retention?
Many
successful companies are intentional about designing their customer’s
experience; understanding what is important to them, how they make decisions,
how they actually use the product or service and what they may want in the
future. Join us for an interactive session to learn the principles of
experience design and practical tools you can use to create great experiences
for your customers.
Zoom login will be shared a day before the event.
