Member Spotlight on Matt Slack

Member Spotlight on MATT SLACK
Owner, AV Solutions

Interview conducted by Winnie Hart, Communications Director

Please tell us briefly about your company.
AV Solutions provides the easiest to use AV presentation & face-to-face Video Conferencing systems solutions available within small-mid-sized presentation environments such as boardrooms, training rooms, classrooms, and conference rooms. Our team serves clients in business, education, and government markets, with a focus on total client satisfaction & delivering immediate & long-term value by improving the quality and frequency of communications through easy-to-use web-controlled/serviced systems that anyone can operate.

Why did you join EO and how long have you been a member?
I joined EO in October 2009 to connect with like-minded visionaries in order to better prepare and execute future business ventures.

How did you come up with an original idea for your business?
I worked in the industry and watched companies consistently under-perform, with high levels of dis-satisfaction by clients and workers alike. It seemed simple enough to create a team focused on total client satisfaction with a positive, enjoyable work environment, which we have done.
What do you like best about your business?
Happy clients, the great people we work with - both our clients and team members, and the cutting-edge technologies we get to play with along the way.

What is your proudest accomplishment to date in your business?

The level of satisfaction our clients indicate they have with us, and the quality of our team.

When did you first realize you were going to be an entrepreneur?
While fixing some equipment as an unpaid full-time volunteer in an Atlanta homeless shelter, one of the homeless guests commented on how much money I made given the knowledge I had. Given the line of work I was in at the time, the idea of making money had never really dawned on me, and the seed was planted.

Why do you think you have been successful?

People first. Prioritizing client satisfaction and team members' well-being above everything else, and being really honest in all situations have earned us the trust that people want when doing business, and it has thrust us forward in the marketplace.

What do you do for fun these days?
Activities or hanging around the house with my kids and wife, playing music (guitar/bass), technology research, and mountain (ok, maybe swamp) biking.

Who has the biggest influence on your life?

My wife, Jesus (sounds cheesy, but true), Jim Collins, Charlene Nooney, my parents, my kids, and Google have all contributed significantly.

What advice would you give to young entrepreneurs?
Discover your gut feeling, never ignore it. Ask a lot of questions & listen well. Never betray trust.

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