The Regional Coordinator for Europe, Middle East and Africa assists the Director, EMEA and the Chapter Manager by providing continuous and permanent support to all ongoing activities related to chapter management over the year.

 Essential Duties and Responsibilities:

 Provide support to the Staff Directors and Chapter Managers

·    Run membership reports as needed for board members, Directors and Chapter Managers

·     Participate in and take notes for all regional and area conference calls in the LAC and circulate the minutes and action items after the calls

·   Track and report chapter succession planning; ensure that chapter boards are entered and up-to-date in chapter profiles

·      Back up Directors and Chapter Managers while they are traveling to chapter events and meetings

·     Assist members with questions on a daily basis, such as navigating the website, password issues, etc.

·     Update member profiles – contact information, sales data, photo, and member history.

Rock Star program support

·      Act as the point person for Rock Star tracking, updating and reporting for EMEA chapters

·    Update and distribute individual chapter checklists to Directors and Chapter Managers

·    Create reports outlining progress towards Rock Star metrics for Directors and Chapter Managers

Presidents' Meeting logistical support

·   Create and print all necessary materials for the meeting (i.e. meeting workbook, meeting evaluation survey, chapter membership reports, attendee list)

·   Assist Directors and/or Chapter managers and Event Manager in cross-checking Presidents registration and room booking

·     Assist in the creation of the meeting agenda

·     Assist with note taking on-site

·     Be the main support for Directors, Chapter Managers, and Event Manager on-site

·  Assist with post-meeting follow up, including aggregating survey results and distribution of notes

GLC

·     Drive, track and report GLC registrations for EMEA members

·     Renewal campaign support

·     Work together with the VP of Member Development and Membership Development Manager by conducting renewal calls in the LAC during the yearly renewal campaign

·   Report renewal numbers and information to Directors, Chapter Managers, and member leaders

·      Create a system of tracking progress towards regional renewal goals

·      Attend three or more leadership and membership conferences per year

·      Annual presidents' meeting

·      Be available as a backup staff representative for LAC Strategy Summits

·      Communicate direction and requirements of Global Organization to the chapters

·      Ensure the chapters understand the goals and plans of the organization and how it relates to the long term growth and prosperity of EO

·      Ensure proper representation of the EO Brand by local chapters

·      Monitor any email, print, and web communication distributed by chapters to ensure it embodies the values of EO

·      Promote initiatives created by EO Global

·    Be the face and voice of EO Global to the chapters, clearly communicate the desired outcome and requirements for new programs, policies and procedures

·      Identify strategies to promote membership growth and retention

·    Proactively seek solutions that will boost member interest in chapter and global programs

·      Assist with other duties as needed

·      Attend and participate in all membership, staff, and team meetings

·     Coordinate quarterly Regional Coordinator Calls with the regional coordinators from around the globe

·        Identify strategies to promote membership, staff, and team meetings

·      Proactively seek solutions that will boost member interest in chapter and global programs

Assist with other duties as needed

·      Attend and participate in all membership, staff, and team meetings

·    Coordinate quarterly Regional Coordinator Calls with the regional coordinators from around the globe

·      Learning and Benefits tour coordination

·      Ongoing support of Chapter Manager and Director on high-level projects

·      Daily huddle, Weekly regional team update, Monthly Membership department call, and Monthly Staff meeting

·      Enter chapter learning events into EOnetwork.

·      Read monthly Overdrive, Read organizational updates

·      Visits local chapters or events upon discretion of Chapter Manager

Qualification Requirements:  To perform this job successfully, an individual must be able to perform each Essential Duty and Responsibility (the “Essential Duties”) satisfactorily.  The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.

Education and/or Experience: 

Required:

• > 1-3 years business experience
  
• > Bachelor's degree
  
• > Familiarity with MS Office and Adobe products
  
• > Able to manage multiple assignments, meet deadlines, and work well in a team environment
  
• > Ability to travel occasionally
  

Preferred:

• > Non-profit/association experience
  
• > Demonstrated written and oral communication skills
  
• > Demonstrated ability to adapt to change quickly and work in a fast-paced environment.
  
• > Strong interest in entrepreneurship
  

Other Skills and Abilities
In addition to the above, the following may also be required of the successful candidate:

• Excellent organizational skills
  
• Ability to interact with entrepreneurs with tact diplomacy and poise
  
• Excellent attention to detail
  
• Promote quality through continuous performance improvement
  
• The use of good judgment and good interpersonal communication skills
  
• Well developed analytical and problem solving skills
  
• Works harmoniously and effectively with others as part of a team
  
• A self-starter who desires to show ownership and commitment to the job
  
• Exercises confidentiality and discretion
  

Language Skills:  Ability to read, write and comprehend instructions, correspondence and memos.  Ability to communicate effectively both orally and in writing members, staff, managers, clients, and the public.  Ability to understand oral instructions and to ask for clarification when necessary.

Mathematical Skills:  Ability to add, subtract, multiply and divide all units of measure using whole numbers and calculate figures and amounts such as fractions, decimals, percentages, proportions and ratios to practical situations.

Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written and/or oral form.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.

While performing the duties of this job, the employee is regularly required to sit, walk, talk, and hear.  The employee is frequently required to use hands to finger, handle and feel objects, tools, and controls.  The employee is occasionally required to stand, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl.  Required to occasionally lift and/or move up to  lbs.  Specific vision abilities required by this job include close vision, peripheral vision and abilities to adjust focus to read and type documents on a computer screen.

Additional hours may be required during periods of heavy workload.  Flexibility is required in the daily work schedule to accommodate tasks. 

Work Environment:  The work environment characteristics described here represent those an employee encounters while performing the Essential Duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties. 

The employee is normally required to work in a high-rise building equipped with elevators in an environment where the noise level is usually moderate. 

May be assigned to an internal work space without windows to the outside, located in close proximity to other office personnel. 

Professional workplace where business and business casual attire is required.

Ability to work in a fast pace and high pressure environment.

Nothing contained in this job description, or conveyed during any interview which may be granted or during any period of employment (if hired) with Entrepreneurs' Organization, is intended to create an employment contract with any employee or prospective employee of the Firm for any specified period of time.  Work rules and benefits in effect are subject to change from time to time, according to the needs of the organization.  Any and all employment with Entrepreneurs' Organization is "at will," that is, for no definite or determinable period and subject to termination at any time, with or without cause and with or without prior notice, at the option of either the employee or the organization.

Entrepreneurs' Organization is an equal opportunity employer.​