Essential Duties and Responsibilities:
- · Manage a portfolio of 50+ chapter based programs as well as the Virtual Mentorship program: resolve any challenges, schedule all regional calls, disseminate notes, and support efforts around program launches, stability, and overall health
- · Develop and execute strategies/new initiatives to improve program processes including program launches, trainings, Mentorship Summits and presence at global and regional events
- · Advocate for the Mentorship program and collaborate with Global organization across department to support Mentorship through collaboration with Membership, GSEA, Accelerator, Learning and Events
- · Oversee Mentorship Path of Leadership
- · Oversee metrics related to Organizational priorities as well as priorities set forth by the External Engagement committee as related to Mentorship
- · Serve as the primary point of contact for all Mentorship Chairs and Experts
- · Ensure the tools and resources provided to Mentorship Chairs and Experts are up to date and relevant. Design and update these tools as necessary
- · Oversee the Mentorship Platform to ensure programs are tracking pairs matched, content is up to date and there are no technology-based problems
- · Manage and support all Mentorship Sub-Committee monthly calls and strategic efforts to ensure strength in process and progress against goals
- · Ensure accurate information is reflected on the website regarding the program
- Create the agenda and officer guide for the Mentorship Track of the Global Leadership Conference.
- · Primary resource for booking EO Mentorship Trainings. This includes but is not limited to: collecting dates from chapters, tracking facilitator availability, facilitator confirmation, sending contracts, payment collection
- · Primary resource for conducting regional Mentorship Summits. This includes preparing content, supporting the Trainer attending, assisting with logistics as needed, and attending when possible.
- · Manage the Mentorship Training Community: applications, selection, training, and certification of all trainers. Ensure the program activities operate within the policies and procedures of the organization
- · Supervise a Part-Time Coordinator and contractors as needed
- · Recruit and oversee partnerships with outside organizations that bring added value to the program
- · Monitor and account for program expenditures and program budget
- · Provide updates on metrics of member engagement and program health
- · Ensure all programs are operating in accordance with the minimum standards as outlined in PEAK
- · Develop forms and records to document program activities
- · Manage [email protected] email address and respond to all requests in a timely manner
- · Support the Training Community Director and VP of Leadership and Training with related projects
- · Timely response to all email inquiries
- · Other duties and assignments as necessary
perform this job successfully, an individual must be able to perform each
Essential Duty and Responsibility (the “Essential Duties”) satisfactorily. The requirements listed below are
representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to
enable individuals with disabilities to perform the Essential Duties.
Education and/or Experience:
- > 3-5 years business experience
- > Bachelor's degree in business or related field
- > Ability to manage multiple assignments, meet deadlines, and work well in a team environment
- > Ability to travel
- > 1-2 years Association experience
- > Familiar with MS Office
- > Program Management experience
- > Demonstrated ability to adapt to change quickly and work in a fast-paced environment
- > Strong interest in Mentorship
Other Skills and Abilities:
In addition to the above, the following may also be required of the successful candidate:
- · Excellent organizational skills
- · Ability to interact with entrepreneurs with tact diplomacy and poise
- · Excellent attention to detail
- · Promote quality through continuous performance improvement
- · Strong writer
- · The use of good judgment and good interpersonal communication skills
- · Well-developed analytical and problem solving skills
- · Works harmoniously and effectively with others as part of a team
- · A self-starter who desires to show ownership and commitment to the job
- · Exercises confidentiality and discretion
- · Proofread Accurately
Language Skills: Ability to read, write and comprehend instructions, correspondence and memos. Ability to communicate effectively both orally and in writing members, staff, managers, clients, and the public. Ability to understand oral instructions and to ask for clarification when necessary.
Mathematical Skills: Ability to add, subtract, multiply and divide all units of measure using whole numbers and calculate figures and amounts such as fractions, decimals, percentages, proportions and ratios to practical situations.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written and/or oral form.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.
While performing the duties of this job, the employee is regularly required to sit, walk, talk, and hear. The employee is frequently required to use hands to finger, handle and feel objects, tools, and controls. The employee is occasionally required to stand, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl. Required to occasionally lift and/or move up to lbs. Specific vision abilities required by this job include close vision, peripheral vision and abilities to adjust focus to read and type documents on a computer screen.
Additional hours may be required during periods of heavy workload. Flexibility is required in the daily work schedule to accommodate tasks.
Work Environment: The work environment characteristics described here represent those an employee encounters while performing the Essential Duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.
The employee is normally required to work in a high-rise building equipped with elevators in an environment where the noise level is usually moderate.
May be assigned to an internal work space without windows to the outside, located in close proximity to other office personnel.
Professional workplace where business and business casual attire is required.
Ability to work in a fast pace and high pressure environment.