Most banks treat their customers like customers. We treat our customers like people.
Who we are
A bank run by people, not money.
You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.
That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our stores feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.
Where we come from
Our small-town roots keep us grounded.
Like any great Oregonian origin story, ours starts with pioneers. The ones who founded Umpqua Bank were part of the tight-knit community in Canyonville, Oregon, a timber town nestled along the South Umpqua River.
Through generations of hard work, that mighty little community came together to build what they needed: a school, a church, a grocery store, a diner, an auto shop. And when the citizens of Canyonville needed a better place than the local watering hole to cash their checks, they came together and built a bank.
Since South Umpqua State Bank opened its doors back in 1953, we’ve grown a lot, but our values have stayed as strong as our roots. We believe in the power of community. We believe in giving back. And we believe that when it comes to banking, people should always come first.