1.
PURPOSE AND OPERATIONS
1.1
The project involves operating a Loyalty Program for ENTREPRENEURS’
ORGANIZATION’s members via MAK’s Loyalty platform by providing MAK’s
POS Software Application as well as backend connectivity and support.
1.2
The Loyalty Program shall be operated and maintained
by MAK as per guidelines approved by the respective member of ENTREPRENEURS’
ORGANIZATION.
1.3
MAK will provide such maintenance services to ENTREPRENEURS’
ORGANIZATION and its member as
may be necessary to ensure the smooth and proper functioning of Loyalty
Program. Maintenance services will include ensuring the proper functioning of
program smoothly on the Cards as well as on the POS Terminals. Further, upon
mutual agreement between MAK and ENTREPRENEURS’
ORGANIZATION, MAK may make such changes to the
existing Program as may be required for the smooth running of the Program.
1.4
Member may have different
programs according to their business requirement
1.5
All members, using the
loyalty program services through EO, will individually be responsible
for their programs.
2.
ROLES & RESPONSIBILITIES
2.1
MAK will be required to
design, install, operate & maintain Loyalty Program exactly as per guidelines approved by the
respective member of ENTREPRENEURS’ ORGANIZATION.
2.2
MAK will be responsible to
run the Program via Magnetic-Stripe Cards and in
conjunction with POS Terminals, to be deployed by MAK, offering required
services.
2.3
MAK will be responsible to
develop a new and customized Points-based / Discount Based Software
Application catering to member’s specific
needs.
2.4
MAK will be responsible to
port the Software Application on each and every POS Terminal deployed for ENTREPRENEURS’ ORGANIZATION’s
Program.
2.5
MAK shall provide any other ancillary services required by ENTREPRENEURS’
ORGANIZATION from time to
time for ENTREPRENEURS’ ORGANIZATION’s Program. However, for any
structural change in POS application, MAK
will charge to the company separately.
2.6
Members of EO will be responsible
to launch and operate the Loyalty Program
on the front-end.
2.7
EO will be responsible to introduce MAK GLOBAL to its members nationwide.
