Member Larry Patterson Owner of Glass Doctor of North Texas Grows Beard for Good Cause


DALLAS, Texas (July 30, 2014) – This spring, Larry Patterson began growing a beard. At the time, he had no idea that this simple act would carry so much meaning for a woman who is currently battling a terrible illness.

“I couldn’t really answer the question why I was growing a beard,” stated Patterson, owner of Glass Doctor® of North Texas. “There were even a couple of mornings where I just stared in the mirror at myself, contemplating cutting it off.”

Then, his wife told him about the need of their neighbor, Michelle Fox.  Fox is a loving, committed, single mother, who also is a brave, committed cancer fighter, currently waging war against a rare and aggressive form of ovarian cancer. The story of how Michelle continues to do everything she can to live a normal life, while dealing with surgery, 12 months of chemotherapy and the crushing burden of expenses related to fighting the disease, inspired Patterson.

“I like to make difficult goals that require faith, strength and ability beyond what I think I can do,” said Patterson. This is what led him to decide that he would continue to grow his beard until he was able to raise $20,000 to go toward Fox’s medical expenses.

Patterson knows that his large beard, growing longer each day, will not only serve as a constant reminder of Fox and her fight but will also lead to conversations with others about how they can help as well. Already, everyone he bumps into seems to ask him about the beard.

“I told Michelle that more people than she knows or could ever dream of, will want to be a part of her fight,” stated Patterson.

For more information on Larry’s efforts, please visit http://www.youcaring.com/michellefox.

About Glass Doctor®:

Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers complete glass repair, replacement and services to the residential, automotive and commercial markets at more than 275 locations in the United States and Canada. Glass Doctor began franchising in 1977 and in 1998 joined The Dwyer Group, Inc., family of service franchises. For further information or to find the location nearest you, visit GlassDoctor.com.


Glass Doctor® of Montrose receives validation from the AGSC

Contact: Curtis Lyon
Owner, Glass Doctor® of Montrose
P: (970) 252-8868
E: curtisglassdoctor [at] qwestoffice [dot] net

MONTROSE, Colo. (May 27, 2014) – Glass Doctor of Montrose received validation from the Auto Glass Safety Council (AGSC) after undergoing a validation process required by all registered members of the AGSC.

The AGSC is a not-for-profit organization dedicated to the safe replacement of auto glass. They are the definitive authority on safe auto glass installation practices and are responsible for North America’s only auto glass replacement standard, the Auto Glass Replacement Safety Standard (AGRSS). Registered members of the AGSC are committed to the highest standard of quality and the strongest commitment to safety.

What separates AGSC is the validation process that all members must undergo. Registered members go through a random periodic third-party inspection of their company, personnel and procedures.

Glass Doctor of Montrose is committed to providing the best glass service experience and receiving this validation shows we are doing just that,” said Curtis Lyon, owner of Glass Doctorof Montrose. “We will continue to provide excellent customer service in line with our certification.”

During the validation, the validators verify the location’s actions and answers coincide with the AGRSS and the location’s adhesive manufacturer’s instructions. A typical validation includes a five minute opening meeting, a separate observation and interview of each person that installs auto glass, a review of historical records, a review of the material storage area, time for the validator to complete paperwork and a closing meeting.

The validation process is about the safety of the public and doing the job right the first time. All glass shops are not equal, and many are not members of the AGSC and do not have a standard for installation. The AGRSS sets the standard, and holds companies accountable for their work.

The current validation cycle will end in 2014. In the next validation cycle, beginning in 2015, all registered member companies will have at least one location validated within the next four years.

About Glass Doctor®:

Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers complete glass repair, replacement and services to the residential, automotive and commercial markets at more than 275 locations in the United States and Canada. Glass Doctor began franchising in 1977 and in 1998 joined The Dwyer Group, Inc., family of service franchises. For further information or to find the location nearest you, visit GlassDoctor.com.


Central Texas Glass Doctor® Featured in HGTV’s Fixer Upper Program

Glass Doctor® of the Heart of Texas installed windows at a house in central Texas that was being renovated and will be featured on the HGTV program “Fixer Upper” May 22.

Glass Doctor of the Heart of Texas helping renovate a house on HGTV's Fixer Upper

Glass Doctor of the Heart of Texas faced an exciting challenge when they installed 26 large windows in the turn-of-the-century home.

The installed windows, which replicated windows of the period home, are seven-and-a-half-feet tall and 36 inches wide. The 26 windows took four days to install and required a crew of three Glass Doctor specialists.

“This was a great project and it turned out really well,” said Doug Dotson, owner of Glass Doctor of the Heart of Texas. “The install was a little strange with all the cameras and film crew members around but it was a great project and we enjoyed being a part of it.”

The install required a mechanical lift to assist the Glass Doctor specialists in installing the windows. The turn-of-the-century home has 10-foot ceilings, making the installation on the second level of the home the most difficult part.

“The windows were very heavy and we had to go up to the second level of the home,” said Dotson. “We used a mechanical lift to assist the glass specialists with installing the windows.”

The entire project from ordering of the windows to installation took a total of 10 days.


Advice to Graduates from a Business Pro

Glass Doctor® President Mark Liston gives tips to landing a job after graduation

Mark Liston, President of Glass Doctor

As the school year ends, many high school and college graduates will be looking to get into the working world. Business professional and Glass Doctor president, Mark Liston, has tips for landing a job after graduation.

  • Do your research

Most companies have a website that tells about the company, has important information and company facts. Just remember to always do your research on the company you want to work for.

  • Make your resume stand out

In order to get your resume viewed you have to make it stand out. List any qualifications you have that will make you stand out from the competition. It is also a good idea to have someone look your resume over and check for any mistakes you may have made or for things you need to add or delete. Make sure your resume lines up with the position you are trying to get.

  • Any interview counts

Practice makes perfect. The more interviews you get, the better you will get at them. This approach also works for phone interviews. All interviews are nerve-racking and everyone wants to perform at their best. Many jobs require multiple interviews and the more times you go through them the easier the process should get. Remember, everyone gets nervous.

  • The face-to-face interview

The face-to-face interview is the most important part of landing the job. Come prepared, dress appropriate and have a list of questions you want to ask. Once the interview has started to wrap up you should close with asking the company about the next steps in the interview process.

  • The offer

The object of an interview is to get an offer and not necessarily the job itself. This is important because this is where you determine your worth. If the job does not fit your qualifications you may have to politely reject the offer or negotiate a more reasonable offer.

  • Taking the position

This means to finally determine if you want to accept the offer and take the position. After a final review of the company, position and offer, you should be able to determine if it is the right fit for you.

If you remember these post-graduation tips you can make your job search easier and take some of the frustrations away.  We have all been in your shoes.


A Pain in the Pet: Tips for Pet Transport

picture of a dog in the back of a car.

Summer. A time for insufferable heat, bored children, bare schedules and best of all, travel plans.

The summer months are statistically some of the highest months for travel, whether you’re moving while the kids aren’t in school or just taking a summer vacation, we know you’re going to uproot and unwind for a little while and for this type of release, the whole family should be invited…even the furry members.

Many stories of escaped or injured animals have been shared so we want to help you get your best paw forward before loading up!

  1. Make sure your pet is microchipped and wearing a collar with accurate contact information. 
    Should your fur baby escape from the confines of your pet-friendly hotel, rental home or bolt during a potty stop, it’s important to help them get back home. An ID tag is the first line of defense, but should something happen and the collar become separated from your pet, a microchip will help get them home.  Contact your local veterinarian or animal shelter for more information about microchipping your pets.
  2. Much like people, avoid allowing them to eat or drink too much before loading. 
    Your pooch will need potty breaks just like you and your family. Keep them hydrated, but don’t fill them up and make sure you know how your animal communicates “their need” so you can ensure there are no accidents.
  3. Secure your animal for travel. 
    Whether you are traveling by car or plane, it’s a good idea to use a crate for your furry friend. If there isn’t enough space for a travel carrier, consider a dog seat belt! Affordably priced and available across the nation, you can secure dog so they can’t distract you while you’re driving, keep them safe in the event of an accident, or ensure they are secure when stopping for a potty break so you don’t worry about them bolting.If your animal is anxious, grab some lavender oil to take on the ride. Lather your hands and give your pooch a massage – lavender oil has a natural calming effect, which could be the difference between pleasure and pain in travel.IMPORTANT: Remember to NEVER leave your pet locked in a hot car for even a couple minutes.
  4. Much like people, avoid allowing them to eat or drink too much before loading. 
    Your pooch will need potty breaks just like you and your family. Keep them hydrated, but don’t fill them up and make sure you know how your animal communicates “their need” so you can ensure there are no accidents.
  5. Once you’ve arrived at your destination….
    Take a nice, long walk. When entering a home or hotel in which you are liable for Fluffy’s behavior, it’s a good idea to introduce it after you’ve spent some of their energy. Remember, Fluffy is just as excited to be there as you are so if you take care of that edge in the beginning, the transition will be easier for all.

Enjoy your trip and let us know how it goes. We’d love to see some photos of how you and your pet travel together. Tweet us: @glassdoctor1!

Photo Credit: Photo by Eselsmann.


Make your Own Indoor Herb Garden

Plant your favorite spices and have them at your fingertips this spring! Don’t know when or where to start? Now is the perfect time. The first week of May is National Herb Week; its purpose is to bring national attention to herbs and herb businesses.

Photo of a window sill herb garden

Join Glass Doctor® in celebrating herb week with an indoor herb garden ready to soak up some rays! Plant fresh, aromatic herbs in your kitchen and they will be ready for snipping and sprinkling into gourmet dishes. No more worrying about herbs from the supermarket wilting; you have your own supply! Take a look at these five herbs perfect for your indoor herb garden.

Basil

Basil leaves need a lot of sun and warmth. When they are ready to be used, they bring a classic Italian taste to your pastas, pizzas and salads.

Oregano

Oregano’s fragrance and flavor make it a must-have for indoor gardens. Add it to Italian-inspired dishes alongside basil or Mediterranean cuisine.

Tarragon

Tarragon thrives with little care. It has a delicate flavor ideal for French dressings, sauces and soups. Bon appétit!

Chervil

Sow chervil seeds for a low-calorie flavor boost for all springtime dishes. With the right amount of sun, they’ll mature and add a sweet taste to your meats, salads and cream sauces.

Cilantro

Cilantro is a fast-growing herb that needs moisture and air to flourish. Add them to your garden if you’re often in the mood for a Mexican dish; cilantro perfectly compliments Mexican salsas and entrees!

Image: UMass Dining (http://www.umassdining.com/sites/default/files/Herbs%202.jpg)

From the article, “Grow Your Own” by Katie Cole

http://www.umassdining.com/blog/sustainability/grow-your-own-umass-indoor-herb-gardening


Spot a Liar on National Honesty Day

National Honesty Day is April 30, and Glass Doctor has five ways to spot dishonesty. Glass Doctor believes in fixing your panes and they want to “fix your pains” when dealing with a dishonest person.

Don’t let a liar ruin National Honesty Day for you. Catch them in their lies by using these tips.

  1. “Frankly,” you can catch them in the lie.Liars often use words like “frankly” or “to be quite honest” when they are not telling the truth. I guess you could say, “Quite frankly,” they will lie right to your face. If you catch them constantly using these key words pay close attention to the details of their words and stories. The more they use the words the more you should pay attention.
  2. “Look” at what they are saying.Liars will often times avoid any eye contact when they are not telling the truth. If their eyes drift away when they should be looking at you they may not be telling the truth. If they would rather look at the floor or ceiling when speaking this could mean that they are hiding something. Try to force them to make eye contact when they are speaking to you if you suspect them of fibbing.
  3. Does your smile match theirs?A liar will often times smile longer than five seconds when they are lying. They will also have a smile that does not cause wrinkles near the corners of the eye. A real smile will often times cause wrinkles around the eyes to a

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