We're looking for someone to grow the Canada region by helping to establish a presence in new markets and expanding opportunities in existing markets. Currently, with 12 Canadian chapters serving over 1,000 members, EO looks to increase the number of members by 2020 by at least 50%.  The Business Development Director will engage members and member leaders, and together, help educate potential members about the EO community and its programs.  We want the Regional Staff Director to be comfortable entering new markets, building relationships, launching new chapters and contributing to the Canada region's sustained growth. We're looking for someone who embodies EO's core principles of teamwork, creativity, service, professionalism, trust and respect and having fun, while also exhibiting the EO member core values of thirst for learning, make a mark, boldly go, cool, and trust and respect.

At EO, the staff takes pride in our work, and it shows in everything we do. To reflect our unique culture, we embrace and embody five essential core principles:

• Teamwork: working together to achieve excellence
  
• Trust & respect: displaying and rewarding integrity
  
• Creativity: the possibilities are endless
  
• Professionalism: lead, learn and live by example
  
• Fun: lighten up, live it up, laugh it up!
  
• Service: Providing a world class experiences
  

Essential Duties and Responsibilities:

The Regional Staff Director for Canada and its role will be guided by the bylaws and policies as established by EO’s Board of Directors.  Here are the expectations of this staff leader:

Team Builder

• - Manage a team of 3 driven professionals to achieve independent and group goals
  
• - Hire, train and coach staff to perform to exceed expectations
  
• - Coach direct reports to develop themselves personally and professionally
  
• - Own the team's agreed upon priorities and direct individuals to execute on those priorities
  
• - Lead daily staff huddles and other regular meetings as required
  

Region Builder

• - Update and drive the regional plan to attain regional, area and chapter goals
  
• - Responsible for managing the regional budget and advising members and staff on effective allocation of funds
  
• - Main contact for the Member Regional Director and member-led Regional Council
  
• - Resolve overall red flags from the region
  
• - Work with Membership Staff for the successful implementation of chapter launches in the region
  
• - Drive the overall growth of the region through new member acquisition and retention efforts
  
• - Ensure the success of Presidents' Meetings and chapter Strategy Summits
  
• - Organize monthly conference calls for Member Regional Director and Area Directors
  
• - Create quarterly tasks/focus for Area Directors & Regional Director in alignment with staff goals
  

Chapter Builder

• - Research and analyze new areas for EO to tap into; advise where EO should be next
• Engage with members and their personal contacts to generate interest in growth areas
• - Find and collaborate with members to champion the new chapter process
• - Devise strategies to create membership events to build interest
• - Be responsible for all communications and activities around launching new chapter in new area
• - Know EO's benefits and promote to potential members interested in launching a chapter
• - Manage application process for all prospects joining a new chapter
• - Oversee a chapter launch event and the festivities around the launch
• - Launch at least one chapter per year
• - Ensure the success of a chapter's first year by supporting efforts to gain new members
• - Transition knowledge of new chapter and its founding members to a Canada chapter manager

Community Builder

• - Work with external organizations to do research, gain contacts, and build relations for the main goal of finding a group of entrepreneurs to launch a new chapter.  External organizations could include local chambers of commerce, local publications, online entities, other associations and more
• - Know the best practices of how other regions have launched chapters and sustained growth

Canada Team Player/Communicator

• - Engage with Team Canada and the Canadian Regional Council responsible for managing the Canadian programs and services focused on EO's vision, mission and values 
• - Communicate your strategies and execution plan and status reports with Team Canada and other EO staff where necessary
• - Participate in Team Canada's huddles on strategy, updates, EO knowledge and more
• - Excel at building extraordinary relationships. We need mutually beneficial relationships with members, leaders, partners, staff and anyone else interested in the EO community
• - Ensure new members know the benefits of both local programming and global programming, and why engaging in both local chapter activities and global activities enhances their membership

Operations Management

• - Participate on chapter health and growth committees, both internal and external
• - Create and monitor Canada launch budget, Canada Regional Budgets, review expenditures and suggest ways to utilize funds
• - Draft and review organizational contracts, agreements, and commitments with outside contractors, vendors and suppliers for anything related to chapter launches
• Support VP, the Americas as needed
• - Market and promote the chapter health program (PEAK) and other health and growth initiatives
  
• - Overall Accountability of European Renewal Process  (seasonal: March – September)
  
• - Drive the participation in the member satisfaction survey and follow-up with team to ensure member satisfaction (annually – March/April)
  
• - Drive the participation from the chapters in the region to attend the Global leadership conference, Universities and regional events
  
• - Coordinate weekly reports
  
• - Be an EO ambassador at local and Global events
  
• - Attendance required at the Presidents' Meeting in the region, Global Leadership Conference and other events as required
  
• - Read monthly member communications: Octane, organizational updates, Leadership news, etc
  
• - Keep on top of latest trends through conversations with members, staff, and publications
  
• - Identify, share, and document chapter best processes
  
• - Be the main escalation point for membership issues in the region – e.g. Basic solicitations, policies and procedures, major problem resolutions, etc.
  

Additional Business Development

• - Encourage and develop ideas into concrete action plans to provide member value in Canada
• - Offer guidance on possible partnerships for EO to pursue
• - Seek marketing and communications activities in new regions that can support EO's global efforts in widening our external awareness.  Share information and make the case for involvement.​

Education and/or Experience: 

Required:

• > Bachelor's degree
• > Bilingual (English + French)
• > 10+ years professional experience showing personal/professional growth
• > 5+ years of managerial experience of coaching and developing others
• > 3+ years of experience at senior level in association management or membership recruitment or related business experience
• > Experience in launching chapters, programs or services successfully
• > Excellent customer service skills
• > Strong written and verbal communications skills
• > Well-developed analytical and problem solving skills
• > Ability to interact with entrepreneurs with tact, diplomacy and poise
• > Ability to travel throughout the Canada and globally as needed (33%+)
• > Exercises confidentiality and discretion

Preferred:

• > Multilingual
• > Has experience in either marketing / sales / business development / external relations
• > Has experience in event logistics and execution
• > Has experience in managing regional staff (remote management)
• > Experience in community organizations to build relationships in new markets

Characteristics:

• Self-starter
• Detail-oriented
• Inspiring
• Confidant
• Service-oriented
• Thinks out of the box/ encourages new ideas
• Listener

Impress us with your abilities and share your passions. And know that the Canada staff you may be working with soon is one of the best teams assembled.  Make your mark with EO and join this organization.

Other Skills and Abilities:

• Excellent organizational skills
  
• Ability to interact with entrepreneurs with tact, diplomacy and poise
  
• Attention to detail
  
• Promote quality through continuous performance improvement
  
• The use of good judgment and good interpersonal communication skills
  
• Well developed analytical and problem solving skills
  
• Ability to work harmoniously and effectively with others as part of a team
  
• A self-starter who shows ownership and commitment to the job
  
• Ability to exercise confidentiality and discretion
  

​Language Skills:  Ability to read, write and comprehend instructions, correspondence and memos.  Ability to communicate effectively both orally and in writing members, staff, managers, clients, and the public.  Ability to understand oral instructions and to ask for clarification when necessary.

Mathematical Skills:  Ability to add, subtract, multiply and divide all units of measure using whole numbers and calculate figures and amounts such as fractions, decimals, percentages, proportions and ratios to practical situations.

Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written and/or oral form.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.

While performing the duties of this job, the employee is regularly required to sit, walk, talk, and hear.  The employee is frequently required to use hands to finger, handle and feel objects, tools, and controls.  The employee is occasionally required to stand, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl.  Required to occasionally lift and/or move up to  lbs.  Specific vision abilities required by this job include close vision, peripheral vision and abilities to adjust focus to read and type documents on a computer screen.

Additional hours may be required during periods of heavy workload.  Flexibility is required in the daily work schedule to accommodate tasks

Work Environment:  The work environment characteristics described here represent those an employee encounters while performing the Essential Duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties. 

The employee is normally required to work in a high-rise building equipped with elevators in an environment where the noise level is usually moderate. 

May be assigned to an internal work space without windows to the outside, located in close proximity to other office personnel. 

Professional workplace where business and business casual attire is required.

Ability to work in a fast pace and high pressure environment.

Nothing contained in this job description, or conveyed during any interview which may be granted or during any period of employment (if hired) with Entrepreneurs’ Organization, is intended to create an employment contract with any employee or prospective employee of the Firm for any specified period of time.  Work rules and benefits in effect are subject to change from time to time, according to the needs of the organization.  Any and all employment with Entrepreneurs’ Organization is “at will,” that is, for no definite or determinable period and subject to termination at any time, with or without cause and with or without prior notice, at the option of either the employee or the organization

Entrepreneurs' Organization is an equal opportunity employer.​​