Careers at EO

Membership Administrator, Americas (HQ in Alexandria, VA)

​The Entrepreneurs' Organization is looking for a full-time business professional to join our t​eam as a Membership Administrator in the Membership Department. Please read the description below and if you are confident that it describes you, please apply.   

Essential Duties and Responsibilities:  
  • - Responsible for handling all member requests and inquiries with top-notch service
  • - Support Chapter Administrators in the United States, Latin America & Caribbean and Canada with Global resources
  • - Creating and keeping inventory on prospective member materials
  • - Coordinate and manage new member kit distribution process
  • - Manage the New Member onboarding process including training and follow-up on any issues
  • - Process new member applications and follow up on payment issues
  • - Generate daily report on processed new member applications
  • - Generate weekly report on membership numbers
  • - Provide support for annual renewal project (May – August)
  • - Execute on a variety of daily reactive tasks while making progress on larger strategic initiatives and campaigns
  • - Working on additional projects as needed


Qualification Requirements:  To perform this job successfully, an individual must be able to perform each Essential Duty and Responsibility (the “Essential Duties”) satisfactorily.  The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.

Education and/or Experience:

Required:

  • > Bachelor in business or related study;
  • > International work experience preferred;
  • > People management / customer service background;
  • > Strong persuasion and communication skills;
  • > Teaching and curriculum development experience;
  • > Experience presenting in-person to large groups;
  • > Team building and relationship management experience;
  • > Strong background in multi-department collaboration;
  • > Polished, crisp, precise written communication skills;
  • > Ability to treat every task, no matter how big or small, as important to advancing EO's mission.

Preferred:

  • > Non-profit/association experience
  • > Demonstrated written and oral communication skills
  • > Demonstrated ability to adapt to change quickly and work in a fast-paced environment.
  • > Strong interest in entrepreneurship
Other Skills and Abilities:
  • In addition to the above, the following may also be required of the successful candidate:
  • Excellent organizational skills
  • Ability to interact with entrepreneurs with tact diplomacy and poise
  • Excellent attention to detail
  • Promote quality through continuous performance improvement
  • The use of good judgment and good interpersonal communication skills
  • Well developed analytical and problem solving skills
  • Works harmoniously and effectively with others as part of a team
  • A self-starter who desires to show ownership and commitment to the job
  • Exercises confidentiality and discretion


​Language Skills:  Ability to read, write and comprehend instructions, correspondence and memos.  Ability to communicate effectively both orally and in writing members, staff, managers, clients, and the public.  Ability to understand oral instructions and to ask for clarification when necessary.

Mathematical Skills:  Ability to add, subtract, multiply and divide all units of measure using whole numbers and calculate figures and amounts such as fractions, decimals, percentages, proportions and ratios to practical situations.

Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written and/or oral form.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.

While performing the duties of this job, the employee is regularly required to sit, walk, talk, and hear.  The employee is frequently required to use hands to finger, handle and feel objects, tools, and controls.  The employee is occasionally required to stand, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl.  Required to occasionally lift and/or move up to  lbs.  Specific vision abilities required by this job include close vision, peripheral vision and abilities to adjust focus to read and type documents on a computer screen.

Additional hours may be required during periods of heavy workload.  Flexibility is required in the daily work schedule to accommodate tasks

Work Environment:  The work environment characteristics described here represent those an employee encounters while performing the Essential Duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties. 

The employee is normally required to work in a high-rise building equipped with elevators in an environment where the noise level is usually moderate. 

May be assigned to an internal work space without windows to the outside, located in close proximity to other office personnel. 

Professional workplace where business and business casual attire is required.

Ability to work in a fast pace and high pressure environment.

Nothing contained in this job description, or conveyed during any interview which may be granted or during any period of employment (if hired) with Entrepreneurs’ Organization, is intended to create an employment contract with any employee or prospective employee of the Firm for any specified period of time.  Work rules and benefits in effect are subject to change from time to time, according to the needs of the organization.  Any and all employment with Entrepreneurs’ Organization is “at will,” that is, for no definite or determinable period and subject to termination at any time, with or without cause and with or without prior notice, at the option of either the employee or the organization

Entrepreneurs' Organization is an equal opportunity employer.​​​

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Conditions of EO Membership Application and Renewal:
Every member who applies or renews their membership agrees to comply with the Policies and Procedures, Bylaws and Code of Conduct of Entrepreneurs' Organization. Current members must complete the online renewal form acknowledging review of the organization's Policies and Procedures, Bylaws and Code of Conduct.