The Manager of Chapter & Event Learning (MCEL) is responsible for the execution and results of the department’s global learning programs and learning events. The MCEL works in cooperation with staff and committees to produce quality learning products that meet member needs, research, and strategic planning goals from the Management team for global events and chapter learning programs. The MCEL is responsible for providing the educational content for assigned EO global learning events, managing the relationship with speakers and assisting with the execution of the learning event pre-program, on-site, and post-program. S/he also guides the chapter learning experience by supporting Learning Chairs, Learning Directors and Chapter Learning Subcommittee (CLS) with expertise and ideas. The MCEL is responsible for marketing learning products through established and innovative channels as well as cross-promoting learning events when possible. S/he also supports the committees by attending or liaising to the Chapter Learning Subcommittee, Global Events Subcommittee and other learning committees when asked. The MCEL is supervised by the Director of Global Learning, and works cooperatively within the Learning team.
Essential Duties and Responsibilities:
· Managing assigned products and learning events within timelines and budget parameters while meeting or exceeding the Learning Department and university learning chair's requirements and/or expectations.
· Overseeing the on-site learning program at events including setting up the learning office, arranging signage, ensuring materials are delivered to site location, coordinating speakers arrival, preparing and distributing the evaluation forms and speaker materials, working with the audio visual staff to coordinate set up, tallying evaluations, among other duties.
· Working collaboratively with respective committee chairs and committee to ensure effective progress toward board, committee, and regional requests. Works with members, speakers, faculty and SMEs to develop robust solutions, design customized curricula, and design programs to enhance the learning experience of members
· Developing the learning track, including content development and officer training tracks, to create chapter and global event-based learning programs at the annual Global Leadership Conference, EO Universities and other global learning events.
· Overseeing robust, up-to-date Speaker Database – work with Coordinator of Learning to ensure that Chapter Learning Chairs are inputting their speakers; ensure that speakers' profiles are updated, etc. Manage the continual growth of quality speakers in the EO database.
· Sourcing speakers for keynote and elective slots at global conferences and events, including vetting and initial communications
· Oversee coordination of a portion of the Speaker Tours
· Serve as the liaison with all Learning Directors-work with LDs and Learning Committee to build out and evaluate the Learning Director position.
· Act as the liaison with all Regional Directors/ Learning Chairs - communicate with learning chairs and assist them with planning and executing monthly events; lead learning chair conference calls; connect chapters in each region for joint learning events, etc
· In tandem with the Manager of Executive Education, work cooperatively with the Coordinator of Global Learning to support all areas of learning. Communicate to ensure timely communication with members, launch of programs, and assessment of programs. Provide a cooperative environment so that the Coordinator of Global Learning may perform at optimal levels of success.
· Assist in managing communication, interviews, selection, region approval and submission for Path of Leadership for LDs and Chapter Learning Subcommittee
· Researching new learning resources and create a catalog of outstanding Chapter learning ideas and improve and develop chapter learning tools for the website
· Maintaining the calendar for all global, regional, and chapter learning events
· Develop processes to help chapters meet learning criteria for Peak Checks
· Oversee EO Global support of Multi-Chapter Events
· Lead and contribute to cross functional teams to ensure success of programs, working very closely with Communications and Finance, to (respectively) provide learning content for the event website and marketing material; and set educational program revenue goals and manage approved budget and goals.
· Providing assistance to the Learning Team including support with executive education events, virtual learning, committee support, or partnership events, as assigned
· Monthly submission of metrics dashboard highlighting progress toward goals
· Demonstrates the ability and willingness to work with ease across cultures and geographies.
· Other duties as assigned
Travel Requirements: Individual must be available to travel to various events as assigned. Domestic travel requirements can be up to approximately 40 days/year; international travel requirements can be up to approximately 40 days/year.
To perform this job successfully, an individual must be able to perform each Essential Duty and Responsibility (the “Essential Duties”) satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.
Education and/or Experience:
- > Bachelor’s degree in business, education, non-profit management or related field or 4 years of relevant professional experience
- > 3-5 years’ experience in of education development and execution experience, preferably in the non-profit environment
- > Experience managing program budgets and coordinating with other departments
- > Exceptional communication skills both internally and externally
- > Strong written and verbal communications skills, with the ability to communicate effectively with staff and members from around the world
- > Excellent organizational and time management skills
- > Master’s degree
- > Experience with online training content
- > International experience a plus
- > Non-English speaking language skills a plus
- > Extensive experience working with member-led committees and facilitators
Language Skills: Ability to read, write and comprehend instructions, correspondence and memos. Ability to communicate effectively both orally and in writing members, staff, managers, clients, and the public. Ability to understand oral instructions and to ask for clarification when necessary.
Mathematical Skills: Ability to add, subtract, multiply and divide all units of measure using whole numbers and calculate figures and amounts such as fractions, decimals, percentages, proportions and ratios to practical situations.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written and/or oral form.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.
While performing the duties of this job, the employee is regularly required to sit, walk, talk, and hear. The employee is frequently required to use hands to finger, handle and feel objects, tools, and controls. The employee is occasionally required to stand, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl. Required to occasionally lift and/or move up to lbs. Specific vision abilities required by this job include close vision, peripheral vision and abilities to adjust focus to read and type documents on a computer screen.
Additional hours may be required during periods of heavy workload. Flexibility is required in the daily work schedule to accommodate tasks.
Work Environment: The work environment characteristics described here represent those an employee encounters while performing the Essential Duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.
The employee is normally required to work in a high-rise building equipped with elevators in an environment where the noise level is usually moderate.
May be assigned to an internal work space without windows to the outside, located in close proximity to other office personnel.
Professional workplace where business and business casual attire is required.
Ability to work in a fast pace and high pressure environment.
Nothing contained in this job description, or conveyed during any interview which may be granted or during any period of employment (if hired) with Entrepreneurs’ Organization, is intended to create an employment contract with any employee or prospective employee of the Firm for any specified period of time. Work rules and benefits in effect are subject to change from time to time, according to the needs of the organization. Any and all employment with Entrepreneurs’ Organization is “at will,” that is, for no definite or determinable period and subject to termination at any time, with or without cause and with or without prior notice, at the option of either the employee or the organization.
Entrepreneurs’ Organization is an equal opportunity employer.