The Entrepreneurs' Organization is looking for a business professional to join our team in the Western US as Chapter Manager reporting to the Director, US West. The Entrepreneurs' Organization (EO) – for entrepreneurs only – is a global community that enriches members' lives through direct peer-to-peer learning, connections to experts and once-in-a-lifetime experiences. EO is the catalyst that enables entrepreneurs to learn from each other, leading to greater business success and an enriched personal life. For more information visit www.eonetwork.org.

At EO, the staff takes pride in our work, and it shows in everything we do. To reflect our unique culture, we embrace and embody five essential core principles:

·      Teamwork: working together to achieve excellence

·      Trust & respect: displaying and rewarding integrity

·      Creativity: the possibilities are endless

·      Professionalism: lead, learn and live by example

·      Fun: lighten up, live it up, laugh it up!

·      Service: Providing a world class experiences

The Chapter Manager will provide guidance to the chapters, chapter leadership and the Regional Council members consistent with the mission and vision statements of the Global Organization.  The Chapter Manager will advise chapter board officers on standard chapter operations and best practices.  The primary goal of the Chapter Manager is to create healthy, growing chapters that consistently deliver the EO brand to their members.

·      Manage a portfolio of 15 chapters, building relationships and helping to provide a valuable member experience

·      Serve as main point of contact on staff for Presidents and President-Elects of the US Western Region.

Identify strategies to promote membership growth and retention; proactively seeking solutions to boost member interest

·      Act as the main point of contact for all chapter leaders, working with them to resolve all questions and concerns

·      Provide clear and concise communication regarding the direction and requirements of the Global Organization to the chapters

·      Advocate needs of the chapters to Global organization

·      Promote EO Global initiatives.

·      Aid in chapter strategic planning and execution during annual summit meetings, monthly area calls, and other scheduled chapter events

·      Ensure proper representation of the EO Brand by local chapters.

·      Attend at least three EO leadership and membership conferences per year.

·      Assist with other duties as needed.

·      Work closely with the Regional Council while serving as the direct liaison to Regional and Area Directors.

·      Help chapters with a variety of issues throughout the year with the main goal in mind of putting the chapter in the best possible position to succeed.

·      Promote the PEAK checklist and keep Presidents informed on upcoming items as well as their chapters' status towards achieving the overall goal.

·      Assist the Event/Learning Manager and staff/regional leaders in preparing for the annual Presidents' Meeting and Regional Events

·      Assist the Forum Team in preparing for the annual Moderator Summit

·      Assist the Staff Regional Director in preparing for the Regional Council Meetings (3-5 annually), specifically with event logistics.

·      Promoting the EO Strategy Summit program and assisting staff in planning as needed.

·     Attend somewhere in the range of 8-10 meetings annually.

·     Answer questions and assist members and leaders from your region to make their membership experience stronger.

Qualification Requirements:  To perform this job successfully, an individual must be able to perform each Essential Duty and Responsibility (the “Essential Duties”) satisfactorily.  The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties

Key Expectations

• Healthy chapters and growing area
• Great events in the region

Measurements Used in the Position

1. Rate of overall completion of PEAK checklist
2. Events ratings 
3. Other

Core Competencies

• Global Mindset
  
• Cultural Competency: sensitivity to culture; adapt to cultural norms and expectations
• Global Awareness
• Global Ambassador: promote cultural competency and global awareness; facilitate and utilize global connections

   Communication Skills

• Listen Attentively: understand root issue before rushing to solution; demonstrate genuine interest and empathy when listening to others; listen actively, reflect, and summarize others' comments to ensure understanding
• Communicate Effectively: respond appropriately; adapt communication style and method to audience; speak clearly and concisely; write clearly and concisely

   People Skills

• Build Trust and Respect: model integrity; live up to commitments; demonstrate personal accountability; manage boundaries
• Build Relationships: establish relationships proactively; show genuine interest in the needs and concerns of others; maintain a positive attitude; build networks
• Promote Collaboration and Teamwork: align oneself with the team's vision; support others
• Promote Culture of Productive Conflict: manage emotional reactions; identify sources of conflict; address conflict

   Service Orientation

• Intuitive Service: understand stakeholders; anticipate needs; provide value
• Solution Focus: take ownership of requests; tailor solution to stakeholder/situation; be timely in follow-up)
• "Wow" member experience: define "wow"; deliver "wow"

   Results Orientation

• Project Management: prioritization; time management; follow-through
• Continuous Learning: stay informed with organizational initiatives; keep current on changing work expectations; pursue development opportunities

   Service Leadership

• Lead by Example
• Empower Staff
• Recognize Others
• Develop Others

   Manage Execution

• Lead by Example
• Provide Clear Expectations and Measurable Objectives,
• Manage Performance: provide support and guidance; hold others accountable; provide evaluative feedback

Other Skills and Abilities:

• In addition to the above, the following may also be required of the successful candidate:
• Excellent organizational skills
• Ability to interact with entrepreneurs with tact diplomacy and poise
• Excellent attention to detail
• Promote quality through continuous performance improvement
• The use of good judgment and good interpersonal communication skills
• Well-developed analytical and problem solving skills
• Works harmoniously and effectively with others as part of a team
• A self-starter who desires to show ownership and commitment to the job
• Exercises confidentiality and discretion

Language Skills:  Ability to read, write and comprehend instructions, correspondence and memos.  Ability to communicate effectively both orally and in writing members, staff, managers, clients, and the public.  Ability to understand oral instructions and to ask for clarification when necessary.

Mathematical Skills:  Ability to add, subtract, multiply and divide all units of measure using whole numbers and calculate figures and amounts such as fractions, decimals, percentages, proportions and ratios to practical situations.

Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written and/or oral form.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.

While performing the duties of this job, the employee is regularly required to sit, walk, talk, and hear.  The employee is frequently required to use hands to finger, handle and feel objects, tools, and controls.  The employee is occasionally required to stand, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl.  Required to occasionally lift and/or move up to 25 lbs.  Specific vision abilities required by this job include close vision, peripheral vision and abilities to adjust focus to read and type documents on a computer screen.

Additional hours may be required during periods of heavy workload.  Flexibility is required in the daily work schedule to accommodate tasks.

Work Environment:  The work environment characteristics described here represent those an employee encounters while performing the Essential Duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.

The employee is normally required to work in a high-rise building equipped with elevators in an environment where the noise level is usually moderate.

May be assigned to an internal work space without windows to the outside, located in close proximity to other office personnel.

Professional workplace where business and business casual attire is required.

Ability to work in a fast pace and high pressure environment.

Entrepreneur Organization's Vision

To build the world's most influential community of entrepreneurs.

Entrepreneur Organization's Mission

Engage leading entrepreneurs to learn and grow.

Entrepreneur Organization's Core Principles

• Boldly Go! - Bet on your own abilities
• Thirst for Learning - Be a student of opportunity
• Make a Mark - Leave a legacy
• Trust and Respect - Build a safe haven for learning and growth
• Cool - Create, seek out and celebrate once-in-a-lifetime experiences

Entrepreneur Organization's Staff Core Principles

At EO, the staff takes pride in our work, and it shows in everything we do. To reflect our unique culture, we embrace and embody five essential core principles:

• Teamwork: working together to achieve excellence
• Trust & respect: displaying and rewarding integrity
• Creativity: the possibilities are endless
• Professionalism: lead, learn and live by example
• Fun: lighten up, live it up, laugh it up!
• Service: world class services to the EO community

Nothing contained in this job description, or conveyed during any interview which may be granted or during any period of employment (if hired) with Entrepreneurs' Organization, is intended to create an employment contract with any employee or prospective employee of the Firm for any specified period of time.  Work rules and benefits in effect are subject to change from time to time, according to the needs of the organization.  Any and all employment with Entrepreneurs' Organization is "at will," that is, for no definite or determinable period and subject to termination at any time, with or without cause and with or without prior notice, at the option of either the employee or the organization.

Entrepreneurs' Organization is an equal opportunity employer